Grid Dynamics joins forces with Mutual Mobile.

UX Research

Hyderabad, India
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  • Responsibilities:
    • Work with key stakeholders, business and SMEs to clarify expectations, communicate your vision and influence / drive product requirements to design towards, in addition to being able to evaluate those designs
    • Work with business partners to identify participants for user studies
    • Lead foundational research activities and deliver associated artifacts (e.g., customer journey maps, design sprint workshop facilitation)
    • Conduct in-depth research on a wide range of business software products and experiences.
    • To gather and analyze user behavior, must understand different methods such as but not limited to: laboratory research, fieldwork, anthropological studies, surveying, benchmark studies, server logs, and online experiments (A/B testing) can be utilized.
    • Collaborate with designers, product managers, engineers, and other UXRs to prioritize research opportunities in a fast-paced, ever-changing environment.
    • Complex technical and business needs should be considered and included into research.
    • Communicate study findings to a wide range of audiences through written reports and in-person presentations.
    • Analyze user input (interviews, usability testing, A/B testing, and validation testing) and produce study summary reports.
    • Create user flows, restructure, and optimize them in accordance with business procedures and goals.
    3+ years of comparable industry experience in User Experience Research, Human-Computer Interaction, Human-Centered Design, applied research, and/or product development and research is required.
  • Experience designing studies utilizing a range of techniques, including but not limited to usability studies, contextual inquiry, and surveys.
  • Experience working in a variety of product areas, applied research, and/or academic environments is desired.
  • Strong understanding of the advantages of various research techniques, as well as when and how to apply them during the product development process.
  • Proficiency in conveying findings from user research to cross-functional partners.
  • Possess the ability to analyze and organize data.
  • You must be able to justify and explain your decisions.
  • Pay special attention to the details and the overall quality of your work.
  • Consider feedback as a tool for improving one's performance.
  • Experience in Figma would be a benefit
  • Experience with Google Suite
  • Portfolio of projects
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