Account Success Manager

Hyderabad, India

Description :

We are seeking a Customer Success Manager, to be responsible for Customer relations, Discover new Business opportunities, Research Customer needs and providing solutions & end to end sales.

You will be working as a key member of this collaborative team with a group of experts recognized around the world. This is an excellent opportunity to play a role as a key contributor in creating the next generation of network-centric distributed and scalable architectures.

We work with bleeding-edge technologies, including J2EE, in-memory data grids such as Oracle Coherence, NoSQL databases such as Apache Cassandra, automated testing tools such as Fitnesse, Selenium WebDriver, built in-house Jagger performance measurement tool, Continuous Integration, and Delivery, etc.

Responsibilities :

Create and execute a strategic sales plan that expands our customer base and extends the company's reach in India
Meet with potential clients and grow long-lasting relationships that address their needs
Manage several customer's accounts within a business and help drive revenue for them
Make sure each department meets the needs of their clients and customers
Handle customer complaints, find solutions to their issues
Maintain a positive relationship between both parties for future business ventures

Requirements :

● Five or more years of experience in managing sales in a corporate setting

● Proven record of success with the entire sales process, from planning to closing

● Excellent communication, interpersonal, and organizational skills

● Superb leadership ability

● Ability to travel at least 20% of the time

What we offer :

● Opportunity to work on bleeding-edge projects

● Work with a highly motivated and dedicated team

● Competitive salary

● Flexible schedule

● Benefits package - medical insurance, sports

● Corporate social events

● Professional development opportunities

● Well-equipped office

About Us:

Grid Dynamics (Nasdaq:GDYN) is a digital-native technology services provider that accelerates growth and bolsters competitive advantage for Fortune 1000 companies. Grid Dynamics provides digital transformation consulting and implementation services in omnichannel customer experience, big data analytics, search, artificial intelligence, cloud migration, and application modernization. Grid Dynamics achieves high speed-to-market, quality, and efficiency by using technology accelerators, an agile delivery culture, and its pool of global engineering talent. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the US, UK, Netherlands, Mexico, and Central and Eastern Europe.

To learn more about Grid Dynamics, please visit www.griddynamics.com. Follow us on Facebook, Twitter, and LinkedIn.

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Grid Dynamics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees during their employment and for all candidates during the application process.

All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. All employment is decided on the basis of qualifications, merit, and business need.

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